Privacy Policy

Personal Information

When you create an account with Syxtora Meldira, we collect personal information that you voluntarily provide to us. This includes your name, email address, phone number, and billing information. We also collect information about your professional background when you complete your profile, including your experience level, educational background, and career objectives.

During your use of our supervised learning platform, we collect data about your learning progress, course completions, assessment scores, and interaction patterns. This helps us personalize your learning experience and improve our financial analysis training programs.

Technical Information

We automatically collect certain technical information when you visit our website or use our platform. This includes your IP address, browser type, operating system, device information, and access times. We use cookies and similar technologies to enhance your user experience and analyze site performance.

• Session cookies for platform functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Security cookies to protect your account

Financial Learning Data

As a financial analysis platform, we collect data related to your learning activities within our supervised learning environment. This includes practice trades, model performance metrics, algorithm selections, and educational content engagement. This data is used solely for educational purposes and to improve your learning outcomes.

Service Providers

We work with trusted third-party service providers who help us operate our platform and deliver our educational services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data under confidentiality agreements.

Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.

Technical Safeguards

• SSL/TLS encryption for all data transmission
• AES-256 encryption for data stored in our databases
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Firewall protection and intrusion detection systems
• Regular security updates and patches

Administrative Safeguards

Our team follows strict data handling procedures and receives regular security training. Access to your personal information is limited to employees who need it to perform their job functions, and all staff members sign confidentiality agreements.

Access and Portability

You have the right to access the personal information we hold about you. You can request a copy of your data in a structured, machine-readable format. To request your data, log into your account and visit the "Data Export" section or contact our support team.

Correction and Updates

You can update most of your personal information directly through your account settings. If you need help correcting inaccurate information or updating data you cannot modify yourself, please contact us at support@syxtorameldira.com.

Deletion Rights

You may request deletion of your personal information, subject to certain limitations. We will honor deletion requests except where we need to retain information for legal obligations, legitimate business purposes, or to complete transactions you have requested.

To request account deletion, please contact our support team. We will process your request within 30 days and provide confirmation once your data has been deleted.

Communication Preferences

You can control the types of communications you receive from us. You may opt out of marketing emails by clicking the unsubscribe link in any email or by updating your preferences in your account settings. Please note that you cannot opt out of essential service communications related to your account or transactions.

Active Accounts

For active accounts, we retain your personal information and learning data for the duration of your subscription plus an additional 12 months. This allows us to provide continuity of service and help you pick up where you left off if you decide to reactivate your account.

Inactive Accounts

If your account becomes inactive for more than 24 months, we will begin the process of anonymizing your learning data while retaining it for research purposes. Personal identifiers will be removed, but anonymized learning patterns may be retained to improve our educational methodologies.

Legal and Business Records

Certain information may be retained for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements. Financial records, for example, are retained for seven years as required by applicable accounting standards.

Transfer Safeguards

All international data transfers are governed by appropriate safeguards, including standard contractual clauses approved by relevant data protection authorities. We work only with service providers who agree to maintain adequate levels of data protection.

Data Processing Locations

Your data may be processed in the following regions: Israel (primary), European Union (backup and analytics), and United States (certain cloud services). All processing locations maintain high standards of data protection and security.